> ## Documentation Index
> Fetch the complete documentation index at: https://docs.matproof.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Vendor Risk Management

> Manage third-party risk: GDPR Article 28 register, DORA ICT third-party risk, supplier questionnaires, sanctions screening.

# Vendor Risk Management

Matproof's vendor risk module manages the full lifecycle of third-party relationships — from onboarding and risk assessment through ongoing monitoring and contract review. It produces evidence for GDPR Article 28, DORA Article 28-30, ISO 27001 A.5.19–A.5.23, and SOC 2 CC9.2 simultaneously.

## What it covers

| Capability                     | What it does                                                                                                              |
| ------------------------------ | ------------------------------------------------------------------------------------------------------------------------- |
| **Vendor register**            | Central inventory of all third-party relationships with criticality classification                                        |
| **Article 28 register (GDPR)** | Required register of every processor that handles personal data on your behalf                                            |
| **DORA TPRM**                  | ICT third-party risk register with criticality, exit strategies, concentration risk, contractual checklist per Article 30 |
| **Risk questionnaires**        | Send security/data assessments to vendors via [Questionnaire AI](/features/questionnaire-ai)                              |
| **Sanctions screening**        | Automated screening against EU, UN, OFAC, UK lists                                                                        |
| **Findings**                   | Vendor-related gaps surface in the unified [Findings](/features/findings) view                                            |
| **Ongoing review cycles**      | Scheduled re-reviews based on criticality                                                                                 |

## Adding vendors

### Manual entry

1. Go to **Vendor Risk → Vendors → Add vendor**
2. Enter name, primary contact email, country of registration, contract value
3. Classify by category (ICT, professional services, goods, marketing, financial)
4. Save — Matproof creates the vendor record and starts a sanctions screen

### Bulk import via CSV

Go to **Vendor Risk → Vendors → Import** and upload a CSV with the columns Matproof expects:

```csv theme={null}
name,category,contact_email,country,contract_value,ict_service,processes_personal_data
Stripe,Payments,vendor@stripe.com,IE,120000,no,yes
Atlassian,SaaS,vendor@atlassian.com,AU,30000,yes,yes
Acme Print Shop,Goods,vendor@acmeprint.de,DE,8000,no,no
```

Matproof imports each row, runs sanctions screening, and prompts you to classify criticality afterwards.

### Sync from procurement (optional)

If you run procurement in Coupa, SAP Ariba, or a similar system, Matproof can pull the vendor list via integration. Contact support to enable.

## Classifying vendors

Each vendor needs three classifications. Set them when you add the vendor or in bulk afterwards.

| Field                       | Options                         | Why                                         |
| --------------------------- | ------------------------------- | ------------------------------------------- |
| **Criticality**             | Critical / Important / Standard | Required for DORA; drives review frequency  |
| **Processes personal data** | Yes / No                        | Triggers Article 28 DPA requirement         |
| **ICT service**             | Yes / No                        | Triggers DORA Article 30 contractual review |

Matproof's classification helper asks a few questions about the vendor and recommends a criticality level. You confirm or override.

## GDPR Article 28 register

The Article 28 register tracks every processor that handles personal data on your behalf. Required by GDPR for every controller.

For each entry Matproof tracks:

* Vendor name and primary contact
* Categories of personal data processed (employee data, customer data, special categories, etc.)
* Purpose of processing
* Data transfer mechanism (SCCs / adequacy decision / DPF / not applicable)
* DPA status — signed / pending / not required (with the actual DPA file attached)
* Sub-processor list provided by the vendor
* Last review date

Export as PDF or Excel for your DPO or your supervisory authority.

## DORA ICT Third-Party Risk

For ICT vendors, Matproof tracks the additional information DORA Article 28–30 requires:

* **Criticality classification** per the EBA guidelines
* **Contractual requirements checklist** per Article 30 (mandatory clauses: data location, audit rights, exit strategy, sub-contracting limits, etc.)
* **Exit strategy** — documented plan for migrating off the vendor
* **Concentration risk** — alerts when too many critical functions depend on one provider, one region, or one parent group
* **Sub-processor tracking** — vendor's own sub-processor list, refreshed at each review cycle
* **Register of information** — the Article 28 ROI export format that DORA-supervised entities submit to their NCA

The DORA ROI export produces the structured XLSX format the European Supervisory Authorities (ESAs) accept.

## Vendor questionnaires

Send security and risk questionnaires to your vendors via the [Questionnaire AI](/features/questionnaire-ai) module. Matproof ships templates aligned to common standards:

* **DORA ICT third-party assessment** — covers Article 30 mandatory clauses
* **ISO 27001 vendor security questionnaire** — Annex A.5.19–A.5.23 alignment
* **GDPR Article 28 data processor assessment** — DPA-readiness check
* **SIG Lite** — Shared Assessments standard
* **CAIQ** — Cloud Security Alliance standard

Vendors respond via a secure link — no Matproof account required. Responses are scored automatically and attached to the vendor's record.

## Sanctions screening

Matproof screens every vendor on import and monthly afterwards against:

* EU Consolidated Sanctions List
* UN Security Council Sanctions
* OFAC Specially Designated Nationals (SDN)
* UK Financial Sanctions

Hits raise a [finding](/features/findings) tagged "sanctions match — review required" and pause any further automation against that vendor until a compliance lead reviews and dispositions.

## Review cycles

Each vendor has a review frequency tied to its criticality:

| Criticality     | Default review cadence                 |
| --------------- | -------------------------------------- |
| Critical (DORA) | Annually + on contract material change |
| Important       | Annually                               |
| Standard        | Every 2 years                          |

Matproof emails the vendor's owner 30 days before a review is due. The review workflow re-runs the questionnaire, refreshes sanctions screening, and re-confirms criticality.

<CardGroup cols={2}>
  <Card title="Questionnaire AI" href="/features/questionnaire-ai">
    Send and respond to vendor questionnaires
  </Card>

  <Card title="DORA framework" href="/frameworks/dora">
    What DORA Article 28-30 requires of you
  </Card>

  <Card title="Findings" href="/features/findings">
    Track vendor gaps in the unified findings view
  </Card>

  <Card title="GDPR" href="/frameworks/gdpr">
    Article 28 obligations
  </Card>
</CardGroup>
